Location: Manhattan, NY (with travel to Deerfield and occasional Long Island locations)
Hours: 9:00am–6:00pm, with flexibility as needed
Compensation: $130,000–$175,000 annually, plus full benefits
Reports to: Facilities Director
Our client is seeking a Facilities Manager to support the Facilities Director and Property Manager in maintaining a high-end Manhattan residence in pristine condition. This role is responsible for the daily oversight, functionality, and well-being of all property systems and facilities.
The Facilities Manager will be primarily based in Manhattan and will also oversee the Deerfield property in coordination with a local vendor. Flexibility to work at other Long Island locations and travel to Deerfield as needed is required.
Oversee the daily maintenance and operation of all property systems, including HVAC, electrical, plumbing, mechanical, lighting, AV, security, and related systems
Perform minor repairs and hands-on maintenance (e.g., changing lightbulbs, tightening fixtures, basic adjustments)
Coordinate and manage external vendors, including reviewing quotes, scheduling work, and ensuring all services meet high-quality standards
Maintain strong vendor relationships and oversee work to ensure seamless execution
Assist with interior upkeep as needed, including light cleaning tasks, restocking supplies, taking out trash, washing dishes, cleaning windows, and inventory management
Proactively identify issues and communicate repair or maintenance needs to the Facilities Director and Property Manager
Support and oversee renovation and repair projects, managing timelines and budgets under the direction of the Facilities Director and/or Property Manager
Create, manage, and execute daily maintenance checklists
Assist with event and party setup, breakdown, and execution, including vendor coordination, delivery oversight, and on-site support
Handle incoming and outgoing mail and packages
Run errands as needed
Ensure all systems are operating efficiently and safely at all times
Conduct regular system checks and weekly diagnostics, including prior to property use
Troubleshoot issues and coordinate repairs and improvements with vendors
Report system concerns and risks to the Facilities Director and Property Manager
Maintain inventory of maintenance supplies, tools, and equipment
Create, manage, and track quarterly and annual preventative maintenance schedules
Establish and maintain preventative maintenance systems for all technology, devices, and equipment
Collaborate with Family Office staff and technology vendors on bids, scopes of work, installations, and repairs
Serve as the primary home technology and AV resource across properties
Create clear, user-friendly guides for principals and Family Office staff
Maintain documentation of technology systems and make recommendations for upgrades and improvements
Be on call and respond promptly to urgent maintenance issues and property emergencies
Strong understanding of building materials and their maintenance requirements
Advanced knowledge of HVAC, electrical, plumbing, mechanical, lighting, AV, security, and related systems
Strong troubleshooting and diagnostic skills
Advanced knowledge of residential technology and AV systems
High attention to detail with a natural inclination toward organization and cleanliness
Proactive mindset with the ability to identify and address issues before they escalate
Flexible, collaborative, and able to shift priorities quickly as needed
Minimum of 5 years of hands-on experience troubleshooting household or facilities issues, including use of basic power tools
Prior experience working on private estates, luxury residential buildings, or within hospitality environments (hotels preferred)
Service-oriented, discreet, and professional
Ability to lift 50+ pounds and stand for extended periods
Must be legally authorized to work in the United States
Must be based in NYC
Compensation & Benefits: